‘Why Did You Leave?’ How to Address Past Employment
Parting can be sorrow if you explain it wrong in your next interview. Here are
tips on positioning your resume (and your head) to provide a positive answer to
the question: “Why did you leave?”
March 1, 2010
By Lisa Vaas
Like any hiring professional worth her salt, Jillian Zavitz's eyebrows go up
when she sees short work stints on a resume - say, less than three months. Of
course she'll ask the job seekers to explain.
The answers she's received speak volumes.
From the professional side: "The
job
wasn't suited to my needs?" Fine. "I was offered a better opportunity?" You're
golden.
From the unprofessional side: "My boss was an ass." "They didn't pay me enough."
"I had problems with the management."
Hear that buzzing noise? It's the sound of the paper shredder preparing to
destroy your resume and your chances of being hired.
"Their answers ... [help] me determine what kind of person they are," said
Zavitz, programs manager responsible for hiring at
TalktoCanada.com,
an online English language-training course based in Ottawa, Ontario. "Are they
easy to get along with? Is it really the boss who is the ass, or is it you? Do
they take risks? [Was the] once-in-a-lifetime opportunity an exchange? An
internship? Travel? A lot of people who don't answer the question directly
obviously have something to hide. If they stammer and make up a lie (you can
tell) it makes me question their credibility, and I usually end up contacting
that reference even if they aren't listed as a reference."
Obviously, answering the "Why did you leave?" question in a way that reflects
negatively on you can be interview poison. TheLadders talked to hiring managers,
resume writers and career coaches to get some pointers on how you can prepare
positive answers to that touchy question. Here's how to position your resume and
interview responses to describe bidding a company farewell - fondly or
otherwise.
Tackle it head-on
Debra Benton, president of
Benton Management Resources,
an executive coaching firm, suggests the best way to handle the question is to
bring it up first. The trick is to stay away from being defensive by keeping
your answer upbeat, Benton said.
"More like, ‛Here I am telling you how wonderful I am, but I'm wondering, are
you curious why I left XYZ?' If they answer, ‛No, we know that happens,' fine,
it's taken care of. If they answer, ‛Yes, we were wondering,' then you can give
your thought-out answer," she said.
Benton provided this sample of a positive spin:
XYZ is a great organization, and I enjoyed my time there very much. They felt I
was a real contributor to their organization, as evidenced by the two company
awards I won. But, as you know, things change: New people come in, the economy,
a new culture is put in place, and so forth. I could see that my work was done
there and I needed to move on. ... So let's talk more about where/how I can
contribute to your organization.
Your cover letter and resume can help answer the question
Barbara Safani, owner of the career-management firm
Career Solvers,
said she believes your resume should include a reason for the transition - under
specific circumstances: "If it were due to a downsizing or other business
reason," she said, she'll include the transition detail on the resume.
Otherwise, if a client left for a political or personal reason, she doesn't
include an additional explanation on the resume.
The best place to handle the situation is in a cover letter, Benton said. She
recommends direct statements like:
It was the right time for me to leave XYZ. I completed (other words could be:
reduced, presented, solved, accelerated, controlled, executed, established,
expanded) my objectives. They benefited from my contribution. Their and my goals
and objectives changed, and that is why I left.
Safani also coaches clients to lead with a positive statement about the work
experience, such as "I was fortunate to work for company XYZ for five years, and
during that time I contributed to a $20M increase in sales." Next, she
recommends clients explain the reason for the move.
"If the transition was related to a downsizing, I encourage the client to use
language such as ‛Unfortunately, a business decision was made to ... (Here the
candidate can explain the situation, whether it was a company closing, office
relocation, position elimination, etc.)'"
She also encourages clients to cast the job loss as a part of a bigger corporate
picture instead of making it personal. For example, don't say, "My position was
eliminated." Instead say, "MORE THAN
X number
of positions were eliminated as a result of this business decision."
"If the reason for the leave was political or personal, I coach the client based
on the exact situation," Safani said. "For example, if it was political, I may
recommend they say that management changed and they wanted to bring in their own
team. If it was personal, I may suggest they say that the direction of the
position changed and was no longer well-suited for (me)."
Back to Home Page
Back to Articles page
From May 2010